Shipping policy
At Al Rehman Store, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan.
1. Order Processing & Dispatch
-
Order Verification: All orders are verified via phone or WhatsApp before processing.
-
Dispatch Time: Once verified, orders are processed and dispatched from our warehouse within 24 to 48 hours (excluding Sundays and public holidays).
2. Delivery Timeline
-
Estimated Delivery Window: Standard delivery takes 3 to 5 business days nationwide from the date of dispatch.
-
Major Cities: Deliveries to major hubs (Karachi, Lahore, Islamabad, Rawalpindi, etc.) usually arrive within 3 business days.
-
Remote Areas: Delivery to remote or rural areas may take up to 5 business days.
3. Shipping Charges & Cash on Delivery
-
Delivery Rates: Standard shipping charges apply at checkout based on package weight and destination (or Free Delivery on orders above [Insert Amount, e.g., Rs. 3,000]).
-
Cash on Delivery (COD): We offer convenient Cash on Delivery services across Pakistan. Please ensure the exact amount is available at the time of delivery.
4. Order Tracking & Delivery Inspection
-
Tracking ID: Once your order is dispatched, a unique tracking number will be sent to your WhatsApp or SMS so you can monitor your shipment in real time.
-
Package Inspection: Please check the outer packaging for any visible damage before accepting the parcel from the courier agent.