Shipping policy

At Al Rehman Store, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

1. Order Processing & Dispatch

  • Order Verification: All orders are verified via phone or WhatsApp before processing.

  • Dispatch Time: Once verified, orders are processed and dispatched from our warehouse within 24 to 48 hours (excluding Sundays and public holidays).

2. Delivery Timeline

  • Estimated Delivery Window: Standard delivery takes 3 to 5 business days nationwide from the date of dispatch.

  • Major Cities: Deliveries to major hubs (Karachi, Lahore, Islamabad, Rawalpindi, etc.) usually arrive within 3 business days.

  • Remote Areas: Delivery to remote or rural areas may take up to 5 business days.

3. Shipping Charges & Cash on Delivery

  • Delivery Rates: Standard shipping charges apply at checkout based on package weight and destination (or Free Delivery on orders above [Insert Amount, e.g., Rs. 3,000]).

  • Cash on Delivery (COD): We offer convenient Cash on Delivery services across Pakistan. Please ensure the exact amount is available at the time of delivery.

4. Order Tracking & Delivery Inspection

  • Tracking ID: Once your order is dispatched, a unique tracking number will be sent to your WhatsApp or SMS so you can monitor your shipment in real time.

  • Package Inspection: Please check the outer packaging for any visible damage before accepting the parcel from the courier agent.